- Lập kế hoạch (Planning): Discuss how and when to plan. Making plans, Talking about future plans. Meetings: interrupting and clarifying. Writing: letter.
- Quản lý con người (Managing People): Discuss the qualities of a good manager. Verbs and prepositions, Reported speech. Skills: Socialising and entertaining. Writing: Report.
- Xung đột ở công sở (Conflict): Managing conflict, Dispute resolution, Intervening quickly in cases of conflict. Negotiating: dealing with conflict. Writing: letter.
- Sản phẩm (Products): Discuss products, Describing products. Presenting a product. Writing: Report.